Gray MacKenzie is the Co-Founder of ZenPilot, a training and consulting business that leads digital agencies through project management implementation using ClickUp. Altogether, ZenPilot has helped over 2,700 agencies improve their operations. Previously, Gray founded GuavaBox, a marketing agency for B2B SaaS.
This conversation covers how to avoid chaotic agency operations, best practices for project management, how to design effective systems in your business, how to create a “spin-off” business from your by-products, building an agency operator scorecard, Gray’s entrepreneurial backstory, using AI to grow your business, alternatives to college, and much more.
Chapters:
00:00:00 – Childhood Exposure to Entrepreneurship
00:04:17 – Mistake of taking the best people from the agency
00:08:15 – Keeping Both Things Alive
00:12:08 – The Psychology of Decision Making
00:15:58 – The Power of Podcast Conversations
00:19:51 – Building an Agency Operator Scorecard
00:23:59 – The…